Pricing & engagement
Fixed rate preferred. Numbers in writing after scope.
SAINT prefers a documented fixed monthly rate to an open hour bucket. When hourly is the honest model, we bill in 15-minute increments. We match or beat competing written quotes for comparable scope. We do not publish sticker prices on this site — assessment first, then a real proposal.
How we engage
Five commercial facts. No spreadsheet theater.
Showing Clear engagement rules:
Where to start
Partners, solutions, or a conversation.
See the platforms and product types we deploy on /partners and how work is organized on /solutions. Neither is a storefront checkout.
Already paying someone else? Vendor assessments review the contract and the deliverables. If you want SAINT to take the work, bring the competing quote — match-or-beat applies to comparable scope.
Ready for a number that matches your environment? Book an assessment or call 531-625-2111.
Pricing questions we actually get
What’s included in a fixed monthly rate?+
Whatever we wrote in the scope. Typical managed IT: monitoring, in-scope help desk, patching, tenant admin, backup verification. No per-ticket charges inside that scope. Hardware, large projects, and work we didn’t document are quoted before they happen.
When do you bill hours instead?+
Projects, messy takeovers, vendor reviews with an unknown pile of contracts, and out-of-scope work when a fixed package would be fiction. Increments are 15 minutes. We tell you the rate and the cap (if any) before the clock starts.
Why don’t you publish dollar amounts on the site?+
Sticker prices without scope hurt buyers and sellers. We quote after an assessment so the number matches what you actually need — then we put it in writing. Partner pages show platforms and product types; formal commercials follow the conversation.
What does match-or-beat actually mean?+
Bring a written quote for comparable scope. We will match or beat it to earn the engagement. It is a commercial offer, not a guarantee that SAINT will always be the cheapest vendor forever, and not a multi-month refund of differences.
I don’t see a product or service I need.+
Ask. Partner and solutions pages describe what we deploy, not a claim that nothing else exists. Call 531-625-2111, use /contact, or book an assessment.
Book the assessment. Get a written number.
Lincoln and Omaha markets. Hickman-based SAINT Management Group LLC. 531-625-2111.
30 minutes. NIST-aligned report. No obligation.